A Mission Based on Shared Values
1-800-Translate is built on a simple premise.
Our mission: Translate for global customer satisfaction.
Our service is designed to provide a great experience for our clients.
Our deliverable is designed to help our clients provide the same great experience for their clients and other non-English speaking audiences.
Our service and deliverable are enabled through our shared values:
A Measure of Success
The proof of our success is the response we get from our clients. We measure the satisfaction of our clients after every delivery by using the Net Promoters Score (NPS) methodology. We post quarterly results on our home page.
With an NPS score of 91%, we rank first in the translation industry for client satisfaction.
Background
1-800-Translate began operations in 1982. We started as a little neighborhood translation service in the same neighborhood of the United Nations. For the last quarter of a century, we've honed our expertise in responding with speed, value and accuracy to the demands of the most discerning customers in the world.
Now we offer the same high standard of service to businesses and organizations across the globe. We work with half the Fortune 500. Check out our client list.
We are committed to providing quality work and a great experience to every client, every time.
Global Solutions for Global Problems
In addition to offering translation services in over 150 languages, we provide production services for multilingual print, web and A/V production, integrated with our ISO 9001 –certified translation services. This includes desktop publishing, programming, and talent and production facilities for video and audio work. And we help our clients with their own QA efforts, so that they can make sure that the translations they receive are not simply out of the box, but are carefully crafted for each organization’s values and goals.
With a name like 1-800-Translate, our clients expect a service that is fast and easy. In addition to fast turn-around for carefully edited and proofread translation, we also provide telephone interpretation, machine translation, and one-pass translation on-line translation services. Our real-time translation suite is unmatched in the industry.
Call us at 1-800-872-6752 or +1-212-355-4455 to discuss your project. We are happy to assist you with your planning as you select a language service provider and we look forward to working with you.
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