I need a telephone interpreter right away. How long does it take to get started?
When you sign up for the Language Card, you'll be asked to enter your credit card info. Once your credit card information is verified, you will be assigned an access code instantly and may begin using our service right away. The whole process only takes a few minutes.

How do I connect with a telephone interpreter?
Call 1-800-872-6752, or if outside North America, call +1-212-355-4455.You'll be asked to press the star key and enter your access code. You'll be connected to an operator who will assist you with your call. The operator will confirm your access code, get your name and number, and connect you with your interpreter.

How long does it take to connect to a telephone interpreter?
Usually less than a minute. Billing begins only when the interpreter comes on line.

What if I want to make a call and I don't have my card?
The language card is a virtual card. All you need to make a call is your access code. If you've forgotten your access code, simply refer to the confirmation email we sent you when you signed up. Your access code will never change, even if you purchase additional Language Cards.

What if I run out of minutes in the middle of a call?
We will automatically issue you a new block of 30 minutes and charge your credit card $59.70 whenever you run out of minutes on your language card. Your access code will not change.

How do I know how many minutes I've used up?
The easiest and fastest way to track the duration of a call is to time it yourself. We'll send you a detailed call report every month so you can track your activity and review charges.

If I don't use my card in a long time, will my minutes expire?
Your language card will never expire, and your unused minutes will always be good at 1-800-Translate.


Please note:

There are no refunds for unused minutes. Click here for Instant access.

We'll send your virtual Language Card by e-mail, and display your access code on the screen. You'll be ready to go within seconds of providing your credit card.